Which backup, inventory, storage & ticketing applications does Bocada Cloud support?

Bocada Cloud currently has connectors for the following:

Backup Applications

Collect, monitor and report on data from any of the following backup tools via an API connection, direct database link or email parsing:

• Acronis Cyber Protect
• Acronis Cyber Protect Cloud
• Avamar
• AWS Backup (Amazon)
• Axcient x360 Recover
• Azure Backup (Microsoft)
• Backup Exec (Veritas)
• Cobian Reflector (uses Bocada Cloud's email parsing solution)
• Cohesity
• Commvault
• Commvault Metallic
• Cove Data Protection
• Datto (SaaS Protection & BCDR)
• Dell Apex
• Dell PowerProtect Data Manager
• Druva Phoenix
• Druva InSync
• Google Cloud Platform
• HYCU Protege
• IBM Storage Protect
• MSP360
• MS SQL 
• N2WS
• NetApp ONTAP
• NetBackup (Veritas)
• Networker (Dell)
• NinjaOne SaaS Backup (formerly Dropsuite)
• Opentext Data Protector
• Oracle Cloud Infrastructure (OCI)
• Redstor
• Rubrik
• Rubrik Security Cloud
• Synology Active Backup for Business
• Synology Hyper Backup
• Veeam Agent (uses Bocada Cloud's email parsing solution)
• Veeam Backup & Replication (Veeam B&R)
• Veeam Data Cloud for M365 (uses Bocada Cloud's email parsing solution)
• Veeam for M365
• Veeam Service Provider Console

Inventory Sources

Validate protected and unprotected resources in Bocada Cloud with the following connectors that provide asset inventory functionality:

• AWS
• Azure
• CMDB - ServiceNow, MS SQL, CSV File, Custom ODBC source
• Google Cloud
• VMware vCenter

Storage Applications

Monitor and report on Storage Utilization for the following applications:

• AWS S3
• Backblaze B2
• Digital Ocean Spaces
• IONOS Cloud Storage
• Wasabi
• Any S3-Compatible storage solution

Monitor and report on Cloud Storage Costs for:

• AWS
• Azure

Ticketing Integrations 

You can automatically generate a ticket/incident in any ticketing system when a backup job or data collection fails after a specific number of consecutive attempts. For API-integrated ticketing solutions, Bocada Cloud can also update an opened ticket if there are additional failures, as well as auto-close a ticket/incident when a failure has been resolved on a subsequent attempt.

Ultimate subscription customers have additional ticketing options, including the ability to generate a ticket when an in-progress backup job runs longer than X hours/days. And if using Veeam Backup & Replication, Bocada Cloud can also generate a ticket when a Veeam backup job has been disabled. 

API-integrated ticketing solutions:

• Autotask
• ConnectWise
• HaloPSA
• Jira (SaaS)
• ServiceNow

All other ticketing systems are supported through a SMTP (email to ticket) configuration using custom email notifications.