Which backup, inventory, storage & ticketing applications does Bocada Cloud support?

Bocada Cloud currently has connectors for the following:

Backup Applications

Collect, monitor and report on data from any of the following backup tools via an API connection, direct database link or email parsing:

• Acronis Cyber Protect
• Acronis Cyber Protect Cloud
• Arcserve Backup
• Arcserve UDP
• Avamar
• AWS Backup (Amazon)
• Axcient x360 Recover
• Azure Cloud (Microsoft)
• Azure Backup Server (Microsoft)
• Backup Exec (Veritas)
• Barracuda Cloud-to-Cloud Backup
• Beemo
• Cobian Reflector 
• Cohesity
• Commvault
• Commvault Metallic
• Cove Data Protection
• Datto (SaaS Protection & BCDR)
• Dell Apex
• Dell PowerProtect Data Manager
• Druva Phoenix
• Druva InSync
• Google Cloud Platform
• HYCU Protege
• IBM Storage Protect
• MSP360
• MS SQL 
• N2WS
• NetApp ONTAP
• NetBackup (Cohesity - formerly Veritas)
• Networker (Dell)
• NinjaOne SaaS Backup (formerly Dropsuite)
• OpenText CloudAlly Backup
• Opentext Data Protector
• Oracle Cloud Infrastructure (OCI)
• Oracle Enterprise Manager (OEM)
• Oracle Recovery Manager (RMAN)
• Redstor
• Rubrik
• Rubrik Security Cloud
• SQL Backup Master
• Synology Active Backup for Business
• Synology Hyper Backup
• QNAP Hybrid Backup Sync 
• Veeam Agent 
• Veeam Backup & Replication (Veeam B&R)
• Veeam Data Cloud for M365 
• Veeam for M365
• Veeam Service Provider Console

Inventory Sources

Validate protected and unprotected resources in Bocada Cloud with the following connectors that provide asset inventory functionality:

• AWS
• Azure
• CMDB - ServiceNow, MS SQL, CSV File, Custom ODBC source
• Google Cloud
• VMware vCenter

Storage Applications

Monitor and report on Storage Utilization for the following applications:

• AWS S3
• Azure Cloud
• Backblaze B2
• Dell EMC Unity
• Dell Data Domain
• Dell PowerScale OneFS
• Digital Ocean Spaces
• IONOS Cloud Storage
• NetApp ONTAP
• Wasabi
• Any S3-Compatible storage solution

Monitor and report on Cloud Storage Costs for:

• AWS
• Azure
• IONOS

Ticketing Integrations 

You can automatically generate a ticket/incident in any ticketing system when a backup job or data collection fails after a specific number of consecutive attempts. For API-integrated ticketing solutions, Bocada Cloud can also update an opened ticket if there are additional failures, as well as auto-close a ticket/incident when a failure has been resolved on a subsequent attempt.

Ultimate subscription customers have additional ticketing options, including the ability to generate a ticket when an in-progress backup job runs longer than X hours/days. And if using Veeam Backup & Replication, Bocada Cloud can also generate a ticket when a Veeam backup job has been disabled. 

API-integrated ticketing solutions:

• Autotask
• ConnectWise
• HaloPSA
• Jira Cloud 
• Jira Service Desk Management Cloud
• ServiceNow

All other ticketing systems are supported through a SMTP (email to ticket) configuration using custom email notifications.

Disaster Recovery Tools

Azure Site Recovery

Bocada Cloud supports data collection and reporting for Azure Site Recovery through the Azure Cloud connector. Dedicated Azure Site Recovery reports, available in the Standard Reports "Other" category of the Report Library include: ASR Protected Assets; ASR Recovery Activity and ASR Trends. Learn more about Azure Site Recovery monitoring and reporting.