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What does the Standard subscription plan include?

Learn more about the features and functionality of the Bocada Cloud Standard monthly subscription plan

Summary

Bocada Cloud's Standard subscription plan includes a sub-set of feature/functionality that is available in the Pro plan. It includes connectors to collect backup & storage data from a set of standard applications every four hours; six standard reports that can be configured and saved as custom reports; and custom email notifications to alert you when backup jobs or data collections fail.

Click here to learn more about pricing for the Bocada Cloud Standard plan 

30-Day Free Trial & Post-Trial

New Bocada Cloud customers start on a 30-day free trial of the Ultimate subscription plan. At the end of the trial, they can select the Ultimate plan and enter a payment method to continue the use the product with no change in functionality. Or, they can choose to downgrade to the Pro or Standard subscription plans. 

Note: After the 30-day free trial period is complete, a message will display in Bocada Cloud that a user with a Billing Owner role will need to select a subscription plan to continue using the product. There is a three-day grace period, and then after three days, the account will be automatically transitioned to a very limited set of feature/functionality.

After this transition occurs, a customer has up to 90 days to subscribe to a plan to restore the configurations made during the trial period. After 90 days, the configurations will be deleted. 

Details

The table below highlights the key features of the Bocada Cloud Standard Subscription Plan.

Feature

Standard Subscription Plan Includes:

DATA COLLECTION
Connect to a third-party application to collect data via an API, direct database link or email parsing

Support for 30+ backup and storage applications:

Backup: Acronis Cyber Protect, Acronis Cyber Protect Cloud, AWS Backup, Axcient x360 Recover, Azure Cloud, Barracuda Cloud-to-Cloud Backup, Beemo, Cobian Reflector, Cove, Datto File Protection, Datto BCDR & SaaS Protection, Druva Phoenix, Druva InSync, Google Cloud, MSP360, MS SQL, N2WS, NetApp ONTAP, NinjaOne Saas Backup, OpenText Cloud Ally, Redstor, SQL Backup Master, QNAP Hybrid Backup Sync, Veeam Agent, Veeam Backup & Replication, Veeam for M365, Veeam Data Cloud for M365

Storage: AWS S3; BackBlaze B2, Data Domain, DigitalOcean Spaces, HPE Store Once; IONOS Cloud Storage, NetApp ONTAP, Wasabi and any S3-compatible storage application. 

Data collection cadence Every four hours
DASHBOARDS
Standard Main (Summary) Dashboard  Yes
Create Custom Dashboards  Yes - 1 custom Dashboard
Show/Hide Dashboard widgets  No
Select custom drill-down reports to display when clicking on a Dashboard widget No
Publish Company-wide Dashboards & set a Default Dashboard to display for all users   No
REPORTING
Standard Reports to view activity, status, results and graphical trends over time​ Yes - access to 6 pre-built, standard reports
Configure and save custom reports to your Report Library Yes
Export a report Yes - to Excel, HTML or PDF
Favorite a report and/or Share a report with other users Yes
Create and publish company-wide reports and Dashboards for all users in your account No
Custom branding No
Encrypted Data reporting

Yes - support for AWS, Veeam Backup & Replication, Commvault and Acronis Cyber Protect

Immutable Data reporting

Yes - support for AWS, Veeam Backup & Replication and Commvault

Backup Health Score 

Yes

Backup Warnings data collection and reporting No
Protected resource audit reporting

Yes

Unprotected resource audit reporting

No

Tags Yes
Backup Policy Compliance reporting No
Backup failure error logs & stack traces No
In-Progress jobs reporting No
Backup Media reporting No
ALERTING / NOTIFICATIONS
Backup Activity Summary email notification No
Schedule automated distribution of a report as an attached file via email  No
Subscribe to receive a link to a report via email​ No
Configure alerts to be sent via email

Yes - for the following alert types:
* Backup failure after X consecutive attempts
* Data collection failures
* Connector API secret/password expiration

Ticketing Integrations

No

Ability to pause alerts during server maintenance or planned downtime

Yes - email notification alerts only

AI
Bocada AI Agent Yes - 4 queries per monthly payment period
AI-enabled reporting on missed backups No
AI analysis of backup failures and remediation recommendations No
STORAGE
Storage Utilization, Trends and Executive Summary reporting Yes - by adding the Storage package to the subscription plan
Cloud Storage Cost reporting Yes - for AWS, Azure and IONOS 
ADDITIONAL INTEGRATIONS  
Disaster Recovery monitoring & reporting

No

Compliance Integrations

Yes - support for Vanta (user access info)

Bocada Cloud API

No

ADMINISTRATION  
Segment data by customer organization, department or entity Yes – unlimited organizations​
Add users to your Bocada Cloud account with role-based access Yes – up to 10 users
Bocada Cloud Data Hosting Geographic region

Default geo-region only

Single Sign-On (SSO) Yes - support for Microsoft work accounts
Multi-factor authentication (2FA) No
Ability to turn off AI-enabled features

Yes

Length of time backup data is accessible for reporting and auditing in the UI

90 days

Access to Backup History older than 90 days

No

PAYMENT & SUPPORT
Payment methods for subscription Credit card, Invoice billing. Electronic bank transfer (ACH) for U.S. customers
Bocada Cloud support Online Knowledge Base and support ticketing​
 

Questions about Bocada Cloud subscription plans? Let us know