What does the Pro subscription plan include?

Learn more about the features and functionality of the Bocada Cloud Pro monthly subscription plan

Summary

Bocada Cloud's Pro subscription plan includes all feature/functionality currently available in the product. That includes all connectors to collect data from more than 25 backup applications on an hourly basis; more than 10 standard reports that can be configured and saved as custom reports; custom email notifications to alert you when backup jobs or data collections fail; automated report distribution via email; integrations with ticketing systems, and much more.

Click here to learn more about pricing for the Bocada Cloud Pro Subscription plan 

30-Day Free Trial & Post-Trial

New Bocada Cloud customers start on a 30-day free trial of the Pro subscription plan. At the end of the trial, they can select the Pro plan and enter a payment method to continue the use the product with no change in functionality. Or, they can choose to downgrade to the Free subscription plan with a limited set of feature/functionality. 

Note: After the 30-day free trial period is complete, a message will display in Bocada Cloud that a user with a Billing Owner role will need to select a paid or free subscription plan to continue using the product. There is a three-day grace period, and then after three days, the account will be automatically transitioned to the Free plan which has a limited set of feature/functionality.

After this transition to the Free subscription plan occurs, a customer has up to 90 days to subscribe to the Pro plan to restore the configurations made during the trial period. After 90 days, the configurations will be deleted. 

Details

The table below highlights the key features of the Bocada Cloud Pro Subscription Plan.

Feature

Pro Subscription Plan Includes:

Connect to a backup application to collect data via an API, direct database link ​or email parsing Support for 25+ backup applications​
Data collection cadence ​ Hourly 
Segment data by customer organization, department. or entity Yes – unlimited organizations​
Add users to your Bocada Cloud account with role-based access Yes - up to 25 users
Standard Main Dashboard and Organization-specific Dashboards Yes
Configurable Dashboards Yes - configure dashboard layout and the parameters for charts and graphs
Standard Reports to view activity, status, results and graphical trends over time​ Yes - more than 10 standard reports
Configure and save custom reports to your Report Library Yes
Export a report Yes - to Excel or HTML
Favorite a report and/or Share a report with other users Yes
Custom branding Yes - on exported and distributed reports
Standard Backup Activity Summary email notification Yes - configurable to send daily at a specific time, weekly, monthly or quarterly
Custom email notifications to alert when backup jobs or data collections fail after a certain number of consecutive attempts Yes
Schedule automated distribution of a report as an attached file via email  Yes
Subscribe to receive a link to a report via email​ Yes
Ticketing Integrations ​ Yes - support for ServiceNow, HaloPSA, Jira, Autotask & ConnectWise
Asset inventory reporting on protected & unprotected resources

yes - support for VMware vCenter, Azure, ​AWS, and Google Cloud​

AI-enabled reporting on missed backups Yes
Cloud Backup Storage Cost reporting Yes - support for AWS
Length of time backup data is accessible for reporting and auditing in the UI

90 days*

*Coming soon: the ability to access data up to 1 year prior for auditing purposes. 

Single Sign-On (SSO) Yes - support for Microsoft work accounts
Payment methods for subscription Credit card & Azure Marketplace account
Bocada Cloud support Online Knowledge Base and support ticketing​

Questions about Bocada Cloud subscription plans? Let us know