How do I connect to Dell Data Domain?

Configure Bocada Cloud to collect storage data from a Dell Data Domain system using by following the steps below. 

1. Log into Bocada Cloud

• On the left navigation menu, click Connections, then +Add.  
• Click the Dell Data Domain tile.
• You will be able to choose either a Windows-compatible or Linux-compatible agent.
• Name the Data Collection Agent which will appear in the Bocada Cloud UI.
• Follow the steps on each screen which are also explained below. 

2. Download and Install the Bocada Cloud Data Collection Agent

First, you will need to download and install the Bocada Cloud Data Collection Agent in the private network where the system(s)/server(s) that use Dell Data Domain is located. The agent will connect to the system(s) to collect data locally and send it to Bocada Cloud for reporting and monitoring.

Follow the prompts on the screen to:

• Give the data collection agent a name.

• Download and install the data collection agent. Note: it is recommended that you install the agent on the same system (machine/server) where Data Domain is installed as it simplifies the connection. 

• Copy the unique Authentication key from the Bocada Cloud UI and paste it into the agent to register it.

• Test that the connection between the data collection agent and Bocada Cloud is working correctly. 

3. Add Connection Details

• Data Collection Agent: this field will be pre-populated with the agent you just installed; however, you can select a different agent if you have more than one set up. 
• Organization: this field will be pre-populated with your main organization (Billing Entity); however, you can select a different organization if you have more than one set up.
• Connection Name: give this connection a name which will display in the Bocada Cloud UI and reports. 
• API Hostname or IP: enter the Hostname or IP Address of your Dell Data Domain appliance. This information will be used by the Bocada Cloud Data Collection Agent to connect to your appliance from within your network.
• API Port: enter the port number used to connect to the Dell Data Domain REST API. The default is 3009.
• SSL Certificate Installed checkbox: By default, this is enabled to indicate that an SSL certificate is installed on the Dell Data Domain appliance. When enabled, Bocada Cloud will connect using HTTPS. Uncheck this box if an SSL certificate is not installed and then a HTTP connection will be used.
• Username: enter the username of the user with administrator access to the Dell Data Domain REST API.
• Password: enter the password of the user identified above.
• Time Zone: enter the time zone where the backup system/server resides.

4. Test Connection

Click the Next button to test the connection. If the connection is successful, you will be asked to select how many days in the past (up to the past 8 days) of backup data you want to collect to initially populate reports and your Dashboard. Then, your connector will run data collections every hour after that point. 

If the connection is unsuccessful, you will be able to click the “Previous” button to edit your connection details and try again.