How do I connect to Axcient x360 Recover?

Learn more about how to connect Bocada Cloud to your Axcient x360 Recover system

1. Log into Bocada Cloud

• On the left navigation menu, click Connections, then +Add.  
• Click the Axcient x360 Recover tile.

2. Enter Connection Details

• Organization: If you have set up more than one Organization, you will be asked to select which Organization the Axcient connection should be associated with for reporting. If you only have a single Organization, this field will not display.
• Connection Name: give this connection a name that will appear in the Bocada Cloud reports and notifications. This is useful if you are planning to add connections to multiple Axcient backup systems to distinguish between them.
• API Key: to generate the API Key, you will need to log into the Axcient x360 Portal (not the x360 Recover portal). Go to Settings > API Keys and click the Add API Key button in the top right of the screen.

1. Axcient provides documentation to create this key:  https://help.axcient.com/360001190313-Axcient-x360Portal-/generating-and-managing-api-keys
2. Check the box next to "x360 Recover" under API key access
3. The screen to generate the API Key should look similar to this:

4.   Copy and paste the API key you created into the API Key field in Bocada Cloud.

5.   Then, click the Connect button to test the connection. 

If the connection is successful, you will be asked to select how many days in the past (up to the past 8 days) of backup data you want to collect to initially populate reports and your Dashboard. Then, your connector will run data collections every hour after that point.  

 If the connection is unsuccessful, you will be able to click the “Previous” button to edit your connection details and try again.